Field Service Technician II

About the role

Baxter is seeking a Field Service Technician II to join our team. As a Field Service Technician II, you will contribute to our mission of saving and sustaining lives by performing repairs on medical devices.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

Requirements

• High School Diploma or GED required
• Must be at least 21 years of age
• Valid driver’s license
• Obtain and maintain a DOT physical card required
• Prior technical or mechanical repair work required
• Applicable technical or trade school training preferred

Qualifications

• High School Diploma or GED required
• Must be at least 21 years of age
• Valid driver’s license
• Obtain and maintain a DOT physical card required
• Prior technical or mechanical repair work required
• Applicable technical or trade school training preferred

Skills

• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage time effectively
• Knowledge of medical device repair and maintenance
• Proficiency with diagnostic tools and equipment

Benefits

We offer comprehensive compensation and benefits packages for eligible roles, including:

• Medical and dental coverage that starts on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• The Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount
• The 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
• Commuting benefits
• The Employee Discount Program
• The Employee Assistance Program (EAP)
• Childcare benefits

Pay

The estimated base salary for this position is $48,000 - $66,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.

Schedule

Field Service Technicians at Baxter work independently to complete repairs on lifesaving medical devices, often requiring flexible hours and availability for on-call coverage.