Field Service Technician I / II / III

Responsibilities

• Perform equipment installation, startup, maintenance, and repairs
• Troubleshoot mechanical, electrical, and control system issues
• Provide on-site and remote technical support to customers
• Complete service documentation and field reports
• Coordinate with engineering and project management teams
• Travel to customer sites for scheduled maintenance and emergency service
• Support continuous improvement and safe work practices

Experience Levels

Level I - Entry Level 0-2 years of industrial or technical experience. Basic mechanical/electrical troubleshooting skills. Works under supervision and training support.

Level II - Mid Level 3-5 years of field service or industrial maintenance experience. Ability to independently troubleshoot and repair equipment. Strong customer interaction and technical support skills.

Level III - Senior/Specialist 5+ years of advanced field service experience. Strong PLC/HMI/VFD troubleshooting experience preferred. Capable of handling complex technical issues and mentoring junior technicians.

Preferred Background

• Industrial maintenance
• Mechanical/electrical systems
• HVAC, burners, fans/blowers, thermal systems, or process equipment
• PLC or controls troubleshooting experience preferred for senior levels

Requirements

• Strong communication and problem-solving skills
• Ability to travel extensively for field assignments
• Comfortable working independently and in industrial environments
• Valid driver's license preferred