Field Service Technician, Hartford, CT

About the role

As a Field Service Technician, you will play a vital role in Carl Zeiss Industrial Quality Solutions, LLC. You will work with an impressive team to enhance processes through installation, repair, troubleshooting, and calibration of high-tech machines at customer locations. You will also demonstrate customer service skills, learn new skills on complex CMMs, and assist the R&D team with engineering tasks.

Responsibilities

• Install, repair, troubleshoot, service, and calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Be solutions-oriented with the ability to work independently in a high pressure, fast-paced, and innovative environment.
• Travel requirement is 100% within the United States and international travel as needed.
• Support the production of systems during various stages of assembly and setup.

Requirements

• Minimum, High School graduate, completed GED or equivalent.
• AS/BS in Electronics, Industrial Mechanics, or training and experience from Military Technical School OR 4 years related experience is required.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week.
• Regular + OT.
• Able to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.

Qualifications

• Nice To Haves: Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Nice To Haves: Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

Skills

• Ability to learn new skills on high tech CMM's utilizing mechanical and electronic aptitude.
• Solutions-oriented with the ability to work independently in a high pressure, fast-paced, and innovative environment.

Benefits

• The annual pay range for this position is $53,000 – $66,000.
• The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
• This position is also eligible for a performance bonus or sales commissions.
• ZEISS offers robust benefits, including medical plans, retirement savings plan, and paid time off.

Pay

The list goes on! The annual pay range for this position is $53,000 – $66,000. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

Schedule

Regular + OT.

Benefits

• Medical Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay

Why Join ZEISS?

At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth. Your ZEISS Recruiting Team Christina Choing

EEO Statement

ZEISS provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).