Field Service Technician, Entry

About the role

Entry-level position that assists in the running of one or more compression jobs with responsibility for the operation of compressor packages and equipment including rentals. Provides feedback for the development of the location’s operating policies, and material forecasts for assigned units. Has entry level diagnostic and repair skills. May assist other field positions on occasion.

Responsibilities

• Performs job activities in a manner consistent with Kodiak’s procedures/protocols, goals and objectives.
• Troubleshoots basic issues and consistently builds troubleshooting skill set both on the job and through classroom training.
• Attends and participates in all HSE meetings and ensures adherence to all HSE protocols.
• Analyzes job parts and supply inventory to effectively communicate needs with Supply Chain.
• Maintains customer relationships.
• Takes all corrective actions necessary, with assistance if required, to ensure guaranteed 98% or better mechanical availability of equipment.
• Maintains assigned units in a clean and presentable condition.
• Completes the proper reports and actions required by the area’s operating procedures/policies.
• Provides 24/7 coverage and works overtime, including weekends, holidays, and on-call rotations.
• Successfully completes Kodiak’s Short Service Employee (SSE) program.
• Performs additional tasks as assigned.

Requirements

• A High School Diploma or equivalent is required.
• Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, is required.

Qualifications

• OEM, Trade School, or comparable work experience in a related field/industry is preferred.
• Some knowledge in gas processes, mechanics of motor compressors (Waukesha, Ariel, Caterpillar, etc.) is preferred.
• 1-year compression process, production, and equipment-related experience and/or training is preferred.
• Electrical troubleshooting skills are preferred.
• Must possess basic knowledge of compressor packages, including some components and systems.
• Working knowledge of relevant HSE procedures and regulations is preferred.
• Experience using Microsoft Office Suite (Excel, Word, Outlook) is preferred.
• Ability to read, write, speak, and understand English is required.

Skills

• Teamwork
• Effective communication, both written and oral
• Analytical capability
• Strong mechanical aptitude
• Self-motivation and self-control
• Initiative
• Planning and problem solving
• Customer focus

Physical Demands

• Requires operation of heavy equipment.
• Requires employee to stand for up to 75% of the time.
• Requires employee to sit for up to 25% of the time.
• Requires employee to climb ladders or stairs to inspect, repair, and paint equipment and must be able to maintain balance on stairs and/or ladders without assistance.
• Must be able to communicate and respond to coworkers, customers, and emergency cues/alarms, in person and on the telephone, including use of mobile devices.
• Must be able to frequently lift at least 10 pounds and infrequently lift more than 50 pounds.
• High noise environment (greater than 85dbA) will occur with ear protection.
• Potential, controlled exposure to hazardous chemicals.
• Requires work in outdoor conditions, including extreme heat and extreme cold.
• Requires moving and maintaining self in different positions—stoop, kneel, crouch, and crawl to accomplish tasks in various environments including tight and confined spaces.
• Must wear all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots.
• Requires an employee to frequently type and use computer and other office equipment such as a copier, printer, calendar, and telephone.