Field Service Technician (Dallas, TX)

Key Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaborate with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.

Skills & Requirements

• 608 EPA certification.
• Experience in Mechanical Critical Infrastructure Service and Maintenance.
• Specific Skills / Abilities:
  • Baseline circuit analysis and troubleshooting of electrical components.
  • Knowledge of hydronic systems.
  • Ability to effectively troubleshoot HVAC systems.
  • Understanding of refrigeration theory as well as hands-on applied sciences.
  • Good written and verbal communication skills with an emphasis on customer service.
  • Able to read drawings at a basic level.
  • Able to lift up to 50 lbs continuously throughout the day.

About the Role

The Field Service Technician will work directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. They should have good written and verbal communication skills, be detail-oriented, goal-oriented with a foundational knowledge in HVAC, and be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The position offers flexibility and endless growth opportunities, and the right candidate can work both independently and with a team. ThermalWorks values efficiency and strives to maintain smooth operations, offering a fast-paced, entrepreneurial culture focused on innovation, a flexible, autonomous work environment, a culture of respect, learning, and excellence, experienced, highly talented experts as team peers, and growth and travel opportunities.