Field Service Technician - Dallas, TX
SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, ‘Innovate with confidence’, drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We believe that winning teams are the key to our success. In SteelcoBelimed, you will work in an international, open-minded, and hands-on team in a growing industry, committed to improving the health of our society.
Responsibilities
- Travel to hospital sites to complete the installation, service, and maintenance of SteelcoBelimed products while providing excellent service to customers.
- Troubleshoot and diagnose equipment malfunctions using test instruments.
- Measure and adjust digital and analog instrumentation using calibration equipment.
- Install, modify, and repair SteelcoBelimed and/or 3rd party equipment.
- Manage customer base effectively; prioritize customer needs and balance preventive maintenance (PM) workload with daily repairs.
- Demonstrate correct usage and application of equipment to customers.
- Conduct product in-service trainings as required.
- Complete service reports, timesheets, expense reports, and parts lists in a timely and accurate manner.
- Maintain an organized work vehicle with necessary tools, manuals, and parts required to provide efficient repairs and installations.
- Monitor customer chemical orders, contract sales, and renewals.
- Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity, and good judgment.
Training: 90 days of on-the-job training in your region and 3 weeks of classroom training in your first year at our Charleston, SC headquarters. This is a remote, home-based position traveling around the DFW area and covering within a 2-4 hour driving radius. Additional travel, including some overnights, may be necessary during the first 90 days for training purposes.
Requirements
- High school diploma or equivalent.
- 3+ years of experience with industrial electrical single and 3-phase wiring and controls.
- Experience troubleshooting water and pneumatic process controls.
- Experience using diagnostic test equipment, volt-ohm meters, amp probes, and precision temperature and pressure calibration equipment.
- Ability to perform piping of copper, brass, and stainless steel piping.
- Ability to read and red-line P&ID and electrical schematics.
- Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail.
- Ability to lift at least fifty pounds unassisted.
- Ability to climb over and crawl under equipment.
- Ability to travel extensively with little notice prior to travel.
- Must have a valid driver’s license and acceptable driving record.
- Ability to work nights, weekends, and holidays as business need dictates.
- Ability to maintain compliance of all credentialing requirements in order to access customer sites.
You may have experience as a/an: Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist’s Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.
Benefits
- Medical, dental, vision, life, and disability insurances.
- 401(k) with a company match.
- Paid time off and paid training.
- Company-paid vehicle (with personal use), laptop, and cell phone.