Field Service Technician – CNC Machine Repair

About the Role

A leading supplier of CNC machinery and manufacturing solutions is seeking a Field Service Technician to install, maintain, troubleshoot, and repair CNC machines at customer sites across Eastern PA. You'll work independently in the field, with strong support from a service coordination team—diagnosing mechanical, electrical, and control-related issues and getting customers back up and running quickly.

Responsibilities

• CNC controls and platforms including FANUC, Mazak, Okamoto, and similar systems
• Multi-axis machines, lathes, and vertical/horizontal machining centers
• Machine installations, commissioning, alignments, calibrations, and functional testing
• Mechanical, electrical, PLC/control troubleshooting, and repairs
• On-site training for customer operators and maintenance staff
• Service reports, parts usage logs, and job summaries
• Travel to customer sites throughout Eastern PA, Southern NJ, Maryland, and Delaware, including day trips and occasional overnights
• Work independently while staying connected with service coordinators and OEM contacts
• Maintain a company vehicle and tool/parts inventory
• Build lasting customer relationships through reliable and professional service

Requirements

• 5+ years of hands-on experience servicing CNC equipment; FANUC, Mazak, or similar experience strongly preferred
• Ability to read electrical schematics and troubleshoot PLCs, motors, drives, and mechanical systems
• Associate's degree in Electrical Engineering, Mechatronics, or a related field—or equivalent hands-on experience
• Valid driver's license and clean driving record
• Willingness to travel throughout the Eastern PA territory, including occasional overnight travel

Nice to Have

• Experience with automation, including robotics, pallet changers, and similar systems
• Proficiency with MS Office and digital service documentation tools

Benefits

• Competitive pay with overtime opportunities
• Company-provided tools, phone, and laptop
• Medical, disability, and life insurance
• 401(k) with profit sharing
• Paid time off and holidays
• Ongoing OEM and in-house training

Supportive, team-focused environment where field technicians are trusted to manage their own territory.