Field Service Tech/Installer

About the role

Bottleless Nation is seeking a Service Technician / Installer for our Phoenix market. This position is responsible for the installation, troubleshooting, service, and repair of bottleless water coolers and ice machines in client business environments. Must be self-directed, detail-oriented, and possess excellent customer service skills.

Responsibilities

• Professionally greet and interact with business customers.
• Fish water tubing through walls and ceilings as required.
• Complete assigned installations, explain the functionality of water and/or ice systems, and answer customer questions.
• Complete service routes in an efficient manner.
• Communicate with supervisors, customer service, and other team members.
• Complete necessary paperwork.
• Perform all work in accordance with proper safety procedures and correct use of company equipment.

Requirements

• Accredited high school diploma, business or trade school, or GED required.
• Valid driver’s license and acceptable driving record.
• Willingness to undergo a comprehensive background check.
• Excellent diagnostic, troubleshooting, and problem-solving skills.
• Computer skills, including MS Office and Excel.
• Ability to lift up to 100 lbs and work at elevations up to 35 feet with a safety harness.
• Able to work independently while being assertive in asking questions to accomplish the job properly.
• Plumbing experience preferred.
• Experience installing and servicing commercial beverage and ice systems highly preferred.
• Excellent customer service skills.

Physical Requirements

• Lifting, pushing, and pulling up to 100 lbs.
• Ascending and descending ladders.
• Working in small areas.
• Able to use hands and power tools.

Benefits

• Fully paid training.
• Company vehicle and gas card.
• Company team wear and tools provided.
• Comprehensive benefits including medical, dental, vision, company-paid life insurance, and 401(k) plan with match.

Pay

Hourly wage commensurate with experience ($20 to $24/hour).