Field Service Tech III, Switchgear - Atlanta

About the role

A Field Technician is responsible for start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the limited direction of senior technicians.

Responsibilities

• Rely on experience and judgment to plan and accomplish goals
• Render on site and phone assistance to customers
• Communicate with National Technical Support on equipment issues
• Perform work related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Qualifications

• High School Diploma or GED required
• ASMET Valid driver’s license is required
• Mechanical & Electrical aptitude
• 5+ years of hands-on electronic experience or field services. Equivalent industry experience, or Six years military experience in a related field
• Strong electrical / electronic test equipment and theory
• Must be able to read and interpret electrical line diagrams and blueprints
• Power distribution, AC/DC, Voltage Circuit Theory and practical troubleshooting skills
• Background in electrical power including low voltage through medium voltage and experience with most types of switchgear testing is a plus
• Experience with programming PLCs and HMIs is a plus
• Good foundation of OHM’s law and electronic theory
• Mentor to co-workers (ability / desire to train others)
• Ability to summarize and report all work related tasks performed
• Ability to give technical assistance via the telephone to customers on a regular basis
• Provide phone technical support to junior level associates
• Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluation
• Recommend and direct activities at a customer site by leading technical activities of other technicians at a customer site
• Must have ability to regularly lift at least 50 pounds

Physical & Environmental Demands

• Medium Lifting (30 Ibs. – 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)
• Time Travel Required 80%