Field Service Tech - Heavy Mechanic

About the role

Responsible for diagnosing, repairing, and maintaining diesel engines and related systems in vehicles and equipment. Performs routine inspections, troubleshooting, and preventive maintenance to ensure optimal performance and compliance with safety standards. Collaborates with customers and team members to provide quality service and support.

Responsibilities

• Repair and maintain mobile equipment: service, repair, adjust, and test all mobile equipment that operates throughout the plant to maximize performance and limit downtime.
• Inspect all mobile equipment to identify and troubleshoot the cause of errors.
• Perform repairs to address problems when necessary.
• Handle, install, position, and move parts, materials, and industrial hand tools in a safe manner throughout the shop and plant.
• Document and record information: ensure correct and accurate documentation is completed daily and monthly regarding all mobile equipment.
• Enter and maintain service reports for all mobile equipment in written or electronic form.
• Assist in driving heavy equipment and vehicles throughout the plant to ensure production continues efficiently.
• May assist mechanics in vehicle repair and change tires as necessary.

Qualifications

• High School Diploma/GED or an equivalent combination of training and work experience.
• Sufficient level of education to understand oral and written instructions of a technical nature relating to products and vehicles.
• Excellent driving skills and the ability to maintain satisfactory customer and public relations in performance of duties.
• Knowledge of general principles and practices of servicing heavy construction equipment (preferred).
• Knowledge of industrial tools, their uses, and maintenance.
• Mechanical skills: applies knowledge and experience effectively in situations.
• Must have and maintain a valid driver's license.

Requirements

• Willing to work overtime and extended hours depending on customer and company demands.
• Able to work outside in all types of weather conditions and tolerate exposure to loud noises.
• Perform physical activities requiring moving the whole body and considerable use of arms and legs, such as climbing, lifting, balancing, walking, stooping, and handling materials.
• Travel required overnight as business demands.
• Take an active role in prioritizing safety for yourself and others throughout the operation at all times.

Skills

• Communication: ability to clearly and effectively convey information, ideas, and messages in both written and verbal formats; active listening, understanding audience needs, adapting messages.
• Safety Awareness: ability to recognize, understand, and adhere to safety protocols; proactive in identifying hazards, mitigating risks, maintaining personal and collective safety.
• Attention to Detail: ability to thoroughly and accurately complete tasks, ensuring no aspects are overlooked; meticulous and precise in handling information and performing tasks.
• Collaboration: ability to work effectively with others to achieve common goals; fostering teamwork, open communication, mutual respect; active listening, sharing ideas, collective problem-solving, leveraging diverse skills.
• Technical Expertise: solid mechanical understanding of mobile equipment, including basic maintenance checks and troubleshooting minor issues; ability to identify signs of equipment malfunction and report to maintenance team.
• Problem Solving: ability to identify, analyze, and resolve work-related issues efficiently using practical knowledge, experience, and hands-on skills; diagnosing causes, finding practical solutions, implementing fixes, adapting to unexpected challenges.