Field Service Tech 1

Principal Duties and Responsibilities

• Safe operation of a Company vehicle in compliance with all state and federal laws.
• Follow established safety procedures.
• Complete scheduled service orders daily.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan thought direct interaction with customers. Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services.
• Aid in the collection of past due receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Minimum Requirements

• High school diploma or equivalent.
• Knowledge of the city area where you would be working.
• Excellent interpersonal and communication skills (verbal/written).
• Appropriate, valid driver’s license.

Essential Functions

• Qualified candidates must have the ability to lift up to 80 pounds.
• Drive for extended periods (2-3 hours).
• Kneel/bend for extended periods of time.

Opportunities Associated with Position

• The service tech position allows for the ability to work independently and spend most of your time in the field with customers.
• The commission plan provides the ability to earn additional income.
• More than 80% of our leadership is promoted from within, creating great opportunities for growth and advancement.
• We offer full benefits; health, dental, vision, 401k, paid time off, and life insurance.

About the Role

• Culligan is currently seeking individuals experienced in customer-focused positions to act as field service technicians.
• Mechanical service experience is helpful, but we will train the right person.
• Must have a mechanical aptitude and must be willing to learn on an ongoing basis.
• Must be dependable, organized, and have strong interpersonal and communication skills.

Benefits

• Culligan offers competitive wages plus a commission plan and a generous benefits package.

Pay

Competitive wages plus a commission plan.

Schedule

Drive for extended periods (2-3 hours).