Field Service Support

Essential Duties and Responsibilities

• Prioritize and execute delivery and pickup schedules; adapt to changing job site needs.
• Safely operate company vehicles up to 26,000 lbs to transport HVAC rental equipment
• Install and set up portable cooling equipment at commercial job sites.
• Inspect, clean, and perform basic repairs on rental equipment to ensure operational readiness.
• Maintain accurate equipment inventory and track units using inventory management software.
• Operate forklifts and other material handling equipment as needed.
• Maintain a clean, organized, and safe work environment in the branch and on job sites.
• Communicate effectively with the Branch Manager regarding job requirements and customer needs.
• Represent the company professionally when interacting with customers, contractors, and vendors.
• Participate in rotating 24/7 on-call schedule for emergency service support.

Education/Experience

• A High School Diploma or equivalent required.
• A valid driver’s license with a clean driving record.
• The ability to lift 50lbs. and work in varying environmental conditions (indoor/outdoor, hot/cold, noisy).
• Must be able to pass a medical DOT exam.
• Basic mechanical aptitude and trouble shooting skills.
• Proficiency in Microsoft Office and handheld/mobile devices.
• Experience operating forklifts and other warehouse equipment preferred.
• Strong communication, customer service, math, and problem-solving skills.
• The ability to work independently with minimal supervision or collaboratively in a team setting.