Field Service Specialist

We need to output only HTML fragment, using

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We must include sections only when posting has real specific content. We need to preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also remove "Equal Employment Opportunity", "Know Your Rights", "Reasonable Accommodation", "Recruitment Fraud Notice". Also remove "US Benefits At Vantive" maybe we keep Benefits section. Also remove "For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive". Also remove "We understand compensation is an important factor..." maybe we keep Pay section if salary range is given. The posting includes salary range: $60,000 - $75,000 annually. So we can include Pay section with that. Benefits: they list many benefits: medical, dental, vision, insurance, Aon PEP 401(k), Flexible Spending Accounts, educational assistance, time-off benefits (paid holidays, PTO 20-35 days, family/medical leave, parental leave), commuting benefits, Employee Discount Program, EAP, childcare benefits. So we can include Benefits section. Schedule: Not explicitly given. They mention travel 50-75% including overnight stays, willingness to drive long distances or fly. That's travel requirement, not schedule. No explicit schedule like full-time, part-time, shift. So we should not create Schedule section unless posting actually states it. It does not. So omit Schedule. Skills: Could be derived from qualifications: proficiency in Microsoft Office tools, interpersonal skills, communication, etc. Could create Skills section. But we need to decide if we have enough specific content. The posting includes "Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint)." Also "Strong interpersonal skills", "Excellent verbal and written communication skills". Also "Ability to work independently", "Ability to travel 50-75%". Also "Demonstrates alignment with Vantive’s cultural values: Care, Own it, Trust, and Innovate." Those could be skills or qualifications. We could put them under Requirements or Qualifications. The instructions: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include. We have About the role (intro paragraph). Responsibilities (list). Requirements (maybe education/experience). Qualifications (maybe skills). But there is overlap. We need to avoid duplication. Perhaps we can combine: About the role (intro). Responsibilities (list). Requirements (education/experience). Qualifications (skills/certifications). Benefits. Pay. We must not repeat job title as heading. So no heading for "Field Service Technician". Good. We need to preserve all substantive info. Let's extract: About the role: The first paragraph(s) describing Vantive mission and the role: "Vantive is a vital organ therapy company... The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner." We can put that as About the role. Responsibilities: The list under "Essential Roles And Responsibilities". We'll extract each bullet as

. Responsibilities list: - Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols. - Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills. - Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments. - Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly. - Plan and order necessary parts for service and maintenance, maintaining proper inventory control. - Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques. - Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction. - Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues. - Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing through troubleshooting guides and best practices. - Contribute to team and organizational success by mentoring peers, sharing best practices, recommending service improvements, and keeping leadership informed of operational needs and challenges. - Participate in installation projects, field actions, and assigned initiatives; may lead projects as needed. - Ensure proper handling of delicate components and adherence to hospital regulations and environmental, health, and safety policies. - Manage travel to clinical and stakeholder sites for technical support, training, and meetings. - Demonstrate interpersonal skills that embrace Vantive’s cultural values of Care, Own it, Trust and Innovate. - Perform other duties as assigned. We need to keep all. Requirements: Education and experience: "Associate’s degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field OR associate’s degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience. OR Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience. OR completion of a U.S. military electrical or electrical biomedical equipment technology program. Previous field service experienced is strongly preferred." Also maybe "Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards." That seems like qualifications. But we have separate Qualifications section for skills etc. Let's decide: Requirements: Education/experience (as above). Possibly also "Previous field service experience is strongly preferred." Qualifications: Skills and abilities: "Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards." Also "Demonstrated ability to work independently to effectively manage assigned territory." "Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers." "Excellent verbal and written communication skills required." "Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint)." "Able to work in healthcare environments while adhering to PPE protocols (e.g., gowning, mask), and meet the physical demands of the role including standing, kneeling, bending, and regularly lifting up to 50 lbs, with occasional heavier lifting using appropriate aids." "Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required." "Valid driver’s license required." "Demonstrates alignment with Vantive’s cultural values: Care, Own it, Trust, and Innovate." We could also include "Ability to work in healthcare environments while adhering to PPE protocols" etc. We need to avoid duplication: Some of these also appear in Responsibilities (like travel, interpersonal skills). But we can keep them in Qualifications. Pay: Salary range $60,000 - $75,000 annually. Benefits: list as described. We must not include boilerplate like EEO, Fraud notice, etc. We must output only HTML fragment, no /, no markdown fences. We'll produce something like:

About the role

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Responsibilities

• ...
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Requirements

• ...
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Qualifications

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Benefits

• ...
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Pay

The estimated base salary for this position is $60,000 - $75,000 annually.

We need to ensure we don't include sections with placeholder text. All sections have real content. Check for any duplicated lines: We'll avoid repeating same content. Now craft the About the role paragraph: Combine the mission description and role description. Ensure we keep all substantive info: Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner. That's a lot but we keep it. Now Responsibilities list as above. Now Requirements list: Education/experience options. We need to capture each option as separate

maybe. Options: - Associate’s degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field - Associate’s degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience - Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience - Completion of a U.S. military electrical or electrical biomedical equipment technology program - Previous field service experience is strongly preferred We could also include "Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards." But that seems more like qualification. We'll put that under Qualifications. Now Qualifications list: - Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards. - Demonstrated ability to work independently to effectively manage assigned territory. - Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers. - Excellent verbal and written communication skills required. - Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint). - Able to work in healthcare environments while adhering to PPE protocols (e.g., gowning, mask), and meet the