Field Service Specialist

About the role

Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery. Our culture is as unique as our people, a diverse global team with different ideas, skills, interests, and cultural backgrounds driven by our core values – Our Patients, Integrity, Team, Quality and Innovation. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged.

Responsibilities

• Installation/implementation of new systems
• Periodic maintenance and system repairs
• Providing technical remote support for systems
• System troubleshooting and diagnosis of source of failures
• Maintenance and service reporting/documentation

Qualifications

• AS Degree in Electrical, Biomedical, or Computer Engineering (BS preferred)
• At least 3 years of experience in field service for medical systems (imaging – preferred 5+ years MRI)
• Multidisciplinary capital equipment service knowledge
• Good technical understanding of electrical, mechanical, hydraulics, & pneumatic systems
• Ability to solve hardware electronics issues (analog & digital) & troubleshoot software & networking issues
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• “Hands on” attitude
• Very organized & detail oriented
• Capable of working independently & as part of a team
• Good oral and written communication skills

Ability to work in 2nd and 3rd shifts and ~80% travel. Military Veterans are strongly encouraged to apply.