Field Service Representatives

Essential Functions

• Lead field rework efforts and rework teams in various locations.
• Support test site operations to include, but not limited to on-site system support packages (spares), storage of spares, consumables, etc.
• Support the development of work packages for test and maintenance of test assets.
• Support and perform direct platform level troubleshooting and repairs to keep platform available for USG testing.
• Support/Conduct vehicle repairs, maintenance, and upgrades in accordance with program requirements and schedules to ensure successful test outcomes.
• Support ARV and USG Test personnel by providing status and progress in execution of vehicle maintenance and upgrade activities.
• Work with FER’s across the Rheinmetall landscape to support the building of maintenance field procedures and best practices in the ARV portfolio
• Support and adhere to all company and USG safety and environmental regulations & policies
• Undertake other duties as determined by management or his/her delegate

Supervisory Responsibilities

• Ability to lead team of FSR’s in the field rework efforts

Minimum Qualifications

• Knowledge, Skills and Abilities (as demonstrated through experience, training and/or testing)
• Ability to be a self-starter and take direction from superiors, in the performance of day-to-day duties/responsibilities
• Ability to use Microsoft Office applications (Word, Excel, etc.)
• Knowledge of US Army maintenance procedures and operations and proven experience in maintenance operations on wheeled and tracked platforms.
• Ability to work in a high pressure and highly visible work environment
• Ability to work in a team environment
• Ability to read and interpret engineering drawings, electrical schematics and other technical instructions that are provided by engineering
• Ability to safely and proficiently use all basic mechanics tools
• Familiarity with the US DoD ground vehicle requirements
• Detailed knowledge in shop related Standards/ Processes
• Ability to provide status in a clear, concise and accurate manner both verbally and in writing
• Present mechanical solutions to clients and internal stakeholders

Education & Experience

• Applicable/commensurate work experience 4+ years Armored Vehicle operations/maintenance experience in any military ground combat vehicle MOS preferred
• 5+ years Field Service/Engineer Representative (FSR/FER) at U.S. Government Test Site
• Practical ‘hands on’ self-starter able to work independently with little on-site supervision while providing routine vehicle maintenance tasks and repairs.
• Experience in Prototype Production and the transition to serial production.

Background Prerequisites

• Must undergo and meet company standards for background check, employment verification, reference checks and controlled substance testing.

Preferred Qualifications

• Ability to speak German is desirable
• Local to the FT. Hood area
• Mechanical Certs., A/C Certs. Electrical Certs, Prior service and/or related professional training