Field Service Representative- DME ( Distributor Opportunity)

Patient Care & Education

• Deliver and set up durable medical equipment (DME) in hospitals, clinics, and patient homes
• Set up and perform patient brace fittings
• Set up and perform Continuous Passive Motion (CPM) machine set-ups
• Provide exceptional service and support to patients and caregivers
• Provide patient education on the proper use and care of medical equipment

Delivery & Logistics

• Coordinate equipment deliveries with nursing staff, physicians, and clinical teams
• Ensure timely and accurate product delivery to healthcare facilities and patients
• Troubleshoot delivery issues and equipment concerns professionally and efficiently

Documentation & Compliance

• Maintain accurate records and documentation in accordance with company policies and compliance guidelines
• Obtain required signatures and complete all delivery paperwork
• Absorb routine billing inquiries and assist with administrative processes

Inventory Management

• Receive, stock, and organize inventory
• Participate in inventory control activities and maintain accurate product records
• Ensure equipment availability and communicate supply needs proactively

What We're Looking For

• High School Diploma or GED
• Minimum of 2 years of customer service experience
• Valid driver’s license with a clean driving record
• Strong communication and organizational skills
• Proficiency with Microsoft Office (Outlook, Excel, Word, and PowerPoint)
• Ability to work independently and manage multiple priorities

Preferred Qualifications

• Background in healthcare, medical equipment, rehabilitation, athletic training, or patient care
• Kinesiology education or related coursework preferred
• Experience interacting with healthcare professionals and patients

Why Join Our Team?

• Competitive Compensation – $45,000 annually
• Medical, Dental & Vision Benefits
• Company Vehicle and Gas Card
• Company Cell Phone and Computer
• Opportunity to work directly with patients and healthcare providers
• Career growth within a fast-growing healthcare organization
• Meaningful work that positively impacts patient recovery and quality of life