Field Service Representative- Dispatchable

Job Summary

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from a variety of industries. This mission-critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system
• Valid Driver’s License

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Qualifications

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system
• Valid Driver’s License

Education & Experience

• Required: High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• Preferred: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation