Field Service Representative - Chemical Water Treatment Solutions

About the role

We're seeking an experienced Field Service Representative (FSR) to deliver exceptional on-site technical service as the primary technical liaison between Veolia and our industrial customers. You'll commute daily and work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

Responsibilities

• Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer site
• Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams per contract language
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
• Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
• Territory Management: Support one site and provide superior communication with account manager within assigned territory, coordinating with sales teams for optimal service delivery.

Qualifications

• Education & Experience:
  • Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required.
  • 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
  • Familiarity with water treatment processes and industrial equipment preferred
• Key Characteristics:
  • Strong troubleshooting abilities for electrical and mechanical systems
  • Excellent communication and customer service skills
  • Self-motivated with ability to work independently and manage multiple priorities
  • Safety-minded approach with ability to work in various industrial environments
  • Physical ability to lift 30-50 lbs and perform precision work
  • Computer proficiency and mathematical skills for technical analysis

What Success Looks Like

• Consistently deliver high-quality technical service that exceeds customer expectations
• Successfully complete installations, commissioning, and troubleshooting projects on time
• Build strong customer relationships through technical expertise and professional service
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies.

Additional Information

• Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll work with cutting-edge water treatment technology, receive ongoing technical training, and enjoy diverse work environments across multiple industries.
• This role offers excellent opportunities for professional growth in the expanding field of industrial water treatment and environmental sustainability.
• Ready to make a difference in water treatment technology while advancing your technical career? Apply today!

Additional Information

• At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:
• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Additional Information

• Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law