Field Service Representative

About the role

GALT Aerospace is a rapidly innovating company focused on solving critical security challenges to support warfighters. Founded in 2015, GALT Aerospace adheres to Col John Boyd's principle that "Wars are won by people, ideas, and equipment, in that order." The company specializes in architecture solutions, open systems integration, and rapid prototyping, ensuring that warfighters have flexible tools to win decisively.

At GALT Aerospace, employees are encouraged to embody the following core values:

• The Right Thing: Work on important, impactful projects that align with national security goals.
• Trust and Respect: Foster trust and mutual respect in all interactions.
• Add Value: Take ownership of tasks, deliver results, and contribute to collaborative teams.

Job Location

San Diego, CA, with up to 75% domestic/international travel.

Responsibilities

• Provide on-site technical support for the operation of podded communication systems
• Provide technical liaison to supported military units/elements
• Develop and maintain technical documentation including test plans and procedures
• Develop configurations to support tests and prototypes of developing systems
• Develop troubleshooting procedures and work-around documentation
• Conduct systems and sub-systems testing
• Review and provide feedback on system specifications, development, test, and network documents
• Install and configure Windows/Linux servers
• Set up and maintain DNS/Exchange/Active Directory
• Maintain virtual environments
• Deploy, monitor, and maintain network gear including switches, servers, firewalls, etc., and troubleshoot network-related problems
• Capture and deploy system images

Requirements

• Tactical Data Link familiarity (e.g. CDL, TTNT, L-16, SADL, etc.) required
• Livestock field testing and experience with military communication systems required
• Working knowledge on network security devices (e.g. firewall, NGFW, IPS, IDS)
• Working knowledge on event management systems
• 4+ years of experience with testing, networking, or other IT-related fields
• Experience with Department of Defense (DoD) computer and radio systems
• Working knowledge of routing, switching, protocols, VLANs, IP subnetting, LAN, WAN, etc.
• High proficiency in Linux and Windows
• High-level understanding of automation and implementation
• US Citizenship required with a minimum of an active Interim Secret clearance. Must be able to obtain and maintain an active Secret clearance

Preferred Skills, Experience, and Education

• Automation, scripting, or other development experience in either Python or JavaScript
• Knowledge of containerized virtual environments is highly desired
• Experience developing scripts in Ansible is desired
• Demonstrate knowledge in using various testing methodologies (Agile and Scrum) and logging results using solutions such as JIRA and Confluence
• Team player with a proactive attitude and the ability to be productive in a dynamic environment

Physical Requirements

• Must be able to carry 50 pounds
• Must be able to sit or stand for 8 hours at a time
• Climb/descend, work atop, and traverse certain machinery

Pay and Benefits

Base pay is one component of the total compensation package, ranging between $100,000 - $145,000, with a specific total compensation package tailored to the candidate's location, need for travel, shift, skills, and experience.