Field Service Representative

Eaton’s ES AMER ESS division is seeking a Field Service Representative in the Tukwila, WA area. This role offers a company car and a guaranteed 40-hour paid week.

Pay

The expected annual salary range for this role is $82,000 - $121,000. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Responsibilities

• Work on assigned projects for electrical equipment
• Deliver technical solutions to customers
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
• Generate timely and accurate service reports on work, product performance, and warranties
• Successfully complete and maintain compliance with Eaton’s safety program and policy, including role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications
• Submit to periodic customer-required background and drug screenings
• Work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
• Drive an Eaton vehicle and comply with all Department of Transportation (DOT) regulatory requirements, including obtaining DOT non-CDL qualification if required
• Understand 3-phase power systems and low, medium, and high voltage power distribution equipment
• Practice electrical safety measures
• Perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, and pulling
• Frequently climb and regularly lift/carry/push/pull up to 50 pounds; occasionally push/pull greater than 50 pounds with assistance
• Work in extreme weather and temperature conditions, poor lighting, ventilation, dust, and high noise levels
• Obtain and maintain a valid TWIC card
• Use hand and power tools for equipment assembly
• Explain technical problems and solutions
• Collaborate effectively with the team to meet project deadlines

Qualifications

• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
• Must be able to work in the US without corporate sponsorship now or in the future
• No relocation offered; candidates within a 50-mile radius considered (Active-Duty Military Service member candidates are exempt from the geographical area limitation)
• Valid driver's license

Preferred Qualifications

• Bachelor’s degree in Engineering from an accredited institution
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
• Electrical or General Contractor’s License
• Professional Engineering License
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays
• NICET/NETA certification

Skills

• Proficient with hand and power tools for equipment assembly
• Strong computer skills
• Strong problem-solving and logical thinking skills
• Works well under time constraints and in stressful situations

Benefits

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship, and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches
• Various Health and Welfare benefits as well as Retirement benefits
• Programs that provide for paid and unpaid time away from work