Field Service Professional- Ada, OK

About the role

As a Field Service Technician/Professional at Vivint Smart Home, you will be the face of the company, installing cutting-edge smart home technology while identifying and selling upgraded solutions to provide customers with total peace of mind. This role combines technical expertise with sales opportunities, offering a unique career growth path.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Training homeowners on how to use their new smart home systems to protect their families.
• Conducting a safety analysis of every home to ensure a safe workplace for both the technician and customers.
• Benefiting from consistent coaching and leadership training to advance within the national organization.

Requirements

• A valid driver’s license and a good driving record.
• Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
• Physical ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including carrying tools to meet weight capacity requirements for company-approved ladders, i.e., 375 lbs).
• Comfortable working in confined spaces like attics, as well as bending, kneeling, and standing for extended periods.

Qualifications

• A sales mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer-first attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Benefits

• Competitive hourly base pay + uncapped commission and performance incentives.
• Comprehensive, paid training: Virtual and on-the-job training, plus ongoing coaching and support.
• Take-home company vehicle and gas card for work use, with paid drive time to and from appointments.
• 4-day workweeks (4/10 schedule, includes Saturdays) for improved work-life balance.
• All tools, a cell phone, a tablet, and paid licensing required for job duties provided.
• 10 paid holidays and 2 weeks of PTO.
• 401(k) with a 6% company match and an Employee Stock Purchase Program.
• Employee pricing on Smart Home equipment.
• Opportunity to earn a yearly company-paid incentive trip (plus one guest).

Schedule

4-day workweeks (4/10 schedule, includes Saturdays).

NRG Energy maintains a drug and alcohol-free workplace. Employees may be subject to periodic random drug testing and post-accident or reasonable suspicion drug and alcohol testing, as permitted by law.