Field Service Operations EAM & FSM Lead, Director

About the role

As a Field Service Operations EAM & FSM Lead, Director you will guide client efforts to optimize field service and operations through Maximo consulting, bringing together analysis, solution implementation, training, and support for business application use. As a Director you will set strategic direction, lead business development, and shape client engagements while mentoring leaders and translating vision into action. In this role at PwC, you will help clients improve operational efficiency, support technology-enabled service models, and contribute to work across asset management, field service, fleet operations, and real-time operations within our Advisory practice.

Responsibilities

• Leading field service and asset management transformation efforts using IBM Maximo and related operational platforms
• Shaping client engagement direction across asset lifecycle, maintenance, dispatch, resource planning, and technology integration initiatives
• Driving business growth by identifying market needs and translating them into field operations modernization solutions
• Overseeing solution design, implementation planning, and adoption for Maximo Manage, integrations, and workflow improvements
• Advising clients on operating model changes that improve field execution, asset performance, safety, and service delivery
• Developing executive relationships and guiding stakeholders through technology choices, tradeoffs, and delivery priorities
• Mentoring teams in Maximo functional design, integration architecture, and deployment planning across complex programs
• Promoting use of emerging technologies, digital tooling, and AI-enabled methods to modernize field service operations
• Reviewing industry-specific requirements across utilities, manufacturing, transportation, and other asset-intensive environments
• Validating alignment with technical standards, independence requirements, and firm policies throughout delivery activities

Requirements

• At least a Bachelor's degree
• At least 9 years of experience

Qualifications

Preferred education:

• Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Chemical Engineering, Civil Engineering, Computer and Information Science, Computer Engineering, Construction Management, Electrical Engineering, Engineering, Engineering and Business, Industrial Engineering, Management Information Systems, Materials Science and Engineering, Nuclear Engineering, Production Engineering

Preferred experience:

• Leading field service, asset management, or operations technology transformations for enterprise clients
• Driving Maximo, FSM, or EAM solution strategy across complex engagements
• Translating market needs into service offerings and growth opportunities
• Developing executive relationships and shaping client delivery direction
• Mentoring teams across multiple workstreams and technology platforms

Pay

The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.

Benefits

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.