Jobs · Management · Connecticut

Field Service Mechanic

Trident Machine Tools · New Haven, CT · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of company, mission, etc. Could be "About the role" or "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to decide which sections to include based on content. We have: - Company description: "Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. With years of experience supporting the metalworking community, Haas Factory Outlet Trident is the best-in-class and exclusive distributor for Haas Automation CNC machine tools and rotary products. We're proud to represent America's largest machine tool builder, offering a complete range of 5-axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas products are built to deliver high accuracy, repeatability and durability. HFO Trident is seeking a team oriented and ambitious CNC Field Service Technician for our Massachusetts territory." That could be "About the role" or "About the company". Since they said "About the role" is an example, we can use that heading for the description of the role and company. - Responsibilities: "Job Responsibilities The CNC Field Service Technician shall have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to: Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company. Other Functions Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position." We can extract bullet list of duties. - Qualifications: "Job Qualifications And Proficiencies Self-motivated positive attitude with a willingness to learn complex tasks with on-the-job training and all supporting documents.Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.Intermediate to sophisticated proficiency in Microsoft Office Suite.Ability to read and interpret drawings and schematics.Excellent customer service, technical, communication, and presentation skills.Ability to meet the physical requirements of the job.Flexible hours and frequent travel, including driving throughout the New England regional territory." We can treat as Requirements/Qualifications. - Benefits: "What's In It For You We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salaryMarket competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurancePaid Time Off, starting with 23 paid days off in your first year.10 Company Paid Holidays401(k) retirement plan with company contributionTuition reimbursementEmployee appreciation events and perksEmployee Assistance Program" Thus we have benefits content. - Physical/Mental Requirements: "Employee Assistance Program Mental and Physical Requirements: The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises.Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.Ability to sit for prolonged period of times.Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.Ability to frequently use hands and arms.Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members. Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to: Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.Strong hand-eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE)." We could include a "Requirements" section for physical/mental requirements, but we already have Qualifications. Might combine? The instruction: Prefer a few substantive sections over many thin ones. So maybe we have sections: About the role, Responsibilities, Qualifications, Benefits. Physical/mental could be part of Qualifications or Requirements. Since we have Qualifications already covering skills, experience, etc. Physical requirements could be a separate "Requirements" section. But we need to avoid thin sections. However physical requirements are substantive. Could combine with Qualifications under a heading "Qualifications and Requirements". But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could have "Qualifications" for skills/experience, and "Requirements" for physical/mental. That's two sections, still okay. We also have location: "New Haven, CT" at end plus "Massachusetts territory" earlier. The job requisition ID and location could be minor metadata; we can fold into a short

    maybe after About the role. But instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include a paragraph with location and requisition ID. We must remove boilerplate: EEO statement, etc. Also remove duplicated lines. Now produce HTML. Structure:

    About the role

    Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. With years of experience supporting the metalworking community, Haas Factory Outlet Trident is the best-in-class and exclusive distributor for Haas Automation CNC machine tools and rotary products. We're proud to represent America's largest machine tool builder, offering a complete range of 5-axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas products are built to deliver high accuracy, repeatability and durability. HFO Trident is seeking a team oriented and ambitious CNC Field Service Technician for our Massachusetts territory.

    Location: New Haven, CT. Job Requisition ID#: 1847C

    Responsibilities

    • Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
    • Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
    • Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
    • Promote and perform preventative maintenance on customer machine tool equipment and conduct after-sales technical support and training.
    • Possess and maintain an in-depth knowledge of machine tool industry and product lines represented by the company.
    • Perform related duties as required.

    Qualifications

    • Self-motivated positive attitude with a willingness to learn complex tasks with on-the-job training and all supporting documents.
    • Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
    • Intermediate to sophisticated proficiency in Microsoft Office Suite.
    • Ability to read and interpret drawings and schematics.
    • Excellent customer service, technical, communication, and presentation skills.
    • Ability to meet the physical requirements of the job.
    • Flexible hours and frequent travel, including driving throughout the New England regional territory.

    Requirements

    Must be highly mobile, able to access all areas of the premises; ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects; ability to sit for prolonged periods; able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees; ability to frequently use hands and arms; vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus; ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

    Certain positions are designated as safety-sensitive; employees may also be expected to: ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment; ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas; strong hand-eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work; ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while consistently wearing required personal protective equipment (PPE).

    Benefits

    • Competitive starting salary
    • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
    • Paid Time Off, starting with 23 paid days off in your first year
    • 10 Company Paid Holidays
    • 401(k) retirement plan with company contribution
    • Tuition reimbursement
    • Employee appreciation events and perks
    • Employee Assistance Program
    We need to ensure no extra fluff.

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