Field Service Engineer-POROR

About the role

Provides highly visible customer support through the performance of on-site installation, overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for assigned projects. Interprets customers' needs and clarifies responsibility for problem resolution.

Responsibilities

• Performs on-site installation and troubleshooting of complex equipment and systems.
• Oversees diagnoses and service of equipment and systems.
• Instructs customers on the operation and maintenance of the system.
• Serves as the primary point of contact between the company and customers for administrative and technical matters.
• Interprets customer needs and determines appropriate resolution path.

Requirements

• Typical requires a Bachelor's degree with 0-1 year of professional experience.

Qualifications

• Education/Experience: Bachelor's degree with 0-1 year of professional experience.

Skills

• Technical proficiency in diagnosing and repairing complex equipment and systems.
• Excellent communication and interpersonal skills.
• Ability to interpret customer needs and resolve issues effectively.

Benefits

• This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.

Pay

The U.S. base salary range for this role is $33.16 - $49.74 per hour.

Schedule

Not specified.