Field Service Engineer - Northeast US
Franklin Electric · Massachusetts, United States · 2 mo ago
RemoteRemoteInformation TechnologyFull-time
About the role
This role is required to reside within the Northeast region of the US.
What you will be doing
- Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
- Tests and troubleshoots Franklin Electric products.
- Supervises and assists at product installations.
- Promotes and represents Franklin Electric products and programs at tradeshows and special events.
- Conducts product demonstrations as needed.
- Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
- Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
- Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.
Who we want
- Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
- Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need
- Three to five years of related water systems or industry experience (preferred).
- Bachelor's degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required).
- Travels 70 percent of the time, including up to 50 percent overnight travel.
Benefits
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- On site café & complimentary beverage stations
- Indoor fitness facility & outdoor walking paths
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs