Jobs · Information Technology

Field Service Engineer I (PT)

Oxford Instruments GmbH · Concord, MA · 3 wk ago
Information Technology$90k–$110k/yrFull-time

About the role

The Field Service Engineer - Plasma Technology role at Oxford Instruments represents the company by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems. This role demands a hands-on problem solver with strong technical acumen, clear communication skills, and a proactive mindset. You'll collaborate across teams, escalate issues when needed, and maintain detailed documentation to support continuous improvement. With extensive travel across customer sites, you'll play a critical role in driving customer satisfaction and advancing cutting-edge semiconductor technologies.

Key Responsibilities

  • System Installation & Commissioning
  • Preventive & Corrective Maintenance
  • Customer Engagement & Technical Training
  • Advanced Troubleshooting
  • Calibration & System Upgrades

Required Qualifications & Experience

  • Education & Industry Background
  • Vacuum & Power Systems
  • Diagnostics & Technical Tools
  • Process Knowledge
  • Physical & Travel Requirements

Preferred Skills & Attributes

  • Platform & Component Experience
  • Work Ethic & Collaboration

Compensation

In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $90,000 - $110,000. The actual compensation will be determined considering factors such as relevant skills and experience and other factors permitted by law.

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