Field Service Engineer (Defense & Aerospace; Remote: MA, GA, AZ)
Teradyne · North Reading, MA · 2 wk ago
Engineering$78k–$125k/yrFull-time
Opportunity Overview
Ready to shape the future of technology? Join Teradyne's Defense and Aerospace team of Field Services Engineers! Be a part of our cutting-edge product, and work alongside brilliant minds in both software and hardware engineering. Thrive in our dynamic, customer-driven environment, and make a tangible impact through teamwork.
As a Field Services Engineer, you will have the opportunity to experience a range of activities, which vary week to week and sometimes day to day. These Include:
- Travel to customer site to support our customers to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Defense and Aerospace Test Systems (S9100, SpectrumHS, SpectrumBT Tester, High Speed SubSystem, Tempo).
- Interface with various support teams within Teradyne to deliver on Teradyne's commitment to our customers.
- Provide technical support to customers and field teams either on-site or through phone or email.
- Identify issues that require escalation with the team.
- Make recommendations to existing product solutions to improve tester up-time and performance.
- Participate in cost reduction, productivity improvement programs.
- Uphold Teradyne and respect customer core values at all times.
Qualifications
- 5+ years’ test/product service engineering experience
- Prior experience on Teradyne or any other ATE platform is a plus.
- Experience with C, C++ or Visual Basic (preferred)
- Degree in Electronics/Electrical Engineering (preferred)
- Proficient with Siemens PLC programming, debugging, Watlow programming, TIA portal, Step 7 (preferred)
- Strong automation troubleshooting and analytical skills
- Sensitive to the needs in communication and effective follow-up till resolution of issues
- Self-starter and good team player with good interpersonal and problem-solving skills
- Self-driven in pursuing technical knowledge related to the job
- Continuously align work procedures and expectations with customers and field team with the changing needs and expectation of the dynamic business environment
- Must be able to maintain requirements for a secure clearance
- Must be able to accommodate travel requirements for the job – travel will be required most weeks (75%+) and may be short notice
- Able to frequently lift and carry 25 -50 lbs.
Benefits
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.