Field Service Engineer, Controls

About the role

Rockwell Automation is seeking a Field Service Engineer to join our team. This position involves traveling throughout the service area to build customer relations and apply technical expertise to on-site projects.

Responsibilities

• Build customer relations and oversee field service deliverables
• Provide customer support by performing on-site installation services and overseeing diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Check out and approve operational quality of system equipment
• Instruct customers in the operation and maintenance of the system and serve as company liaison with customers on administrative and technical matters
• Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting
• Support the installation, startup, maintenance, and operation of automation control systems and advanced manufacturing software applications
• Evaluate and approve operational quality of system equipment and serve as company liaison to the customer for multiple topics
• Develop and write documentation (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.)
• Communicate with Rockwell Automation and customer management regarding project details

Requirements

• Bachelor's Degree
• Valid Drivers License

Qualifications

• Minimum 2+ years of related experience
• Experience in industrial automation in Pharmaceutical, Food & Beverage, Metals, Water/Wastewater or others
• PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
• Studio5000, ControlLogix, CompactLogix
• PowerFlex products and applications
• Ethernet/IP, Stratix Switches
• Servo/Motion control
• Low Voltage PowerFlex Drives or Medium Voltage Drives
• Multiple networks, including EtherNet, ControlNet, and DeviceNet

Skills

Not specified

Benefits

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule

Pay

TBD

Schedule

Primarily remote, with 50% commutable travel to customers within the region