Field Service Engineer - Benelux

About the role

Join Us – Field Service Engineer (Vacuum Technique Service)

Responsibilities

• Install, commission, maintain, and troubleshoot Edwards products to the highest standards.
• Travel extensively across Belgium, Luxembourg and the Netherlands (with regular overnight stays and some European travel) to provide timely, on-site support.
• Build strong customer relationships and act as a trusted technical partner.
• Lead advanced fault-finding and ensure issues are resolved within agreed timeframes.
• Promote safety, compliance, and continuous improvement in all activities.
• Mentor team members and deliver training to customers.
• Accurately document service activities and use Edwards systems to manage workflows.

Requirements

• Technical Expertise & Customer Focus:
• You combine strong technical skills with a genuine passion for delivering outstanding service.
• Open to travel: Comfortable working autonomously and travelling regularly across the region, including overnight stays.
• Problem-Solver: Skilled at diagnosing and resolving complex issues while maintaining positive customer engagement.
• Quality-Driven: Committed to excellence, continuous improvement, and exceeding customer expectations.
• Mentor & Collaborator: Able to coach others and share technical knowledge effectively.
• Great Communicator: Clear, confident communication skills with proficiency in English (basic level required).
• Tech-Savvy: Computer literate and confident interpreting technical documentation.
• Qualified Professional: Degree in Mechanical, Electromechanical, or Electronics discipline.
• Experienced: Minimum 2 years in a field service role, ideally customer-facing.
• Languages: English required; French and Dutch highly desirable.

Qualifications

• Minimum 2 years in a field service role, ideally customer-facing.
• English required; French and Dutch highly desirable.

Skills

• Technical Expertise & Customer Focus:
• You combine strong technical skills with a genuine passion for delivering outstanding service.
• Open to travel: Comfortable working autonomously and travelling regularly across the region, including overnight stays.
• Problem-Solver: Skilled at diagnosing and resolving complex issues while maintaining positive customer engagement.
• Quality-Driven: Committed to excellence, continuous improvement, and exceeding customer expectations.
• Mentor & Collaborator: Able to coach others and share technical knowledge effectively.
• Great Communicator: Clear, confident communication skills with proficiency in English (basic level required).
• Tech-Savvy: Computer literate and confident interpreting technical documentation.
• Qualified Professional: Degree in Mechanical, Electromechanical, or Electronics discipline.
• Experienced: Minimum 2 years in a field service role, ideally customer-facing.
• Languages: English required; French and Dutch highly desirable.

Benefits

• A Culture Built on Trust & Accountability: We empower you to take ownership and make an impact.
• Lifelong Learning & Career Growth: Continuous development opportunities to help you thrive.
• Innovation Powered by People: Your ideas drive progress and shape the future.
• Comprehensive Rewards: Competitive compensation and benefits designed to support you.
• Health & Well-being First: Programs and resources to keep you balanced and energized.

Pay

Competitive compensation and benefits designed to support you.

Schedule

Role is fully remote due to the travel requirements.