Field Service Engineer

About the role

Dynamic Systems Inc. is seeking a Field Service Engineer to join our team at our Poestenkill, NY site. This role serves as a key technical representative supporting customers globally.

Responsibilities

• Commission, troubleshoot, and repair equipment at customer sites globally
• Perform root cause analysis on electrical systems and implement corrective actions
• Read and interpret electrical schematics to diagnose system issues
• Support system configuration, calibration, and final validation both in-house and onsite
• Partner with internal engineering teams to resolve escalated technical challenges
• Maintain accurate service documentation and provide technical feedback for continuous improvement
• Deliver high-quality customer support while managing multiple service priorities

Requirements

• B.S. in Electrical Engineering or a related technical field
• 3+ years of hands-on field service or technical support experience
• Strong electrical troubleshooting skills with mechanical aptitude
• Ability to read and interpret electrical schematics independently
• Experience with tools such as multimeters, oscilloscopes; programming knowledge is a plus
• Willingness and ability to travel internationally
• Experience in aviation, battery technology, advanced manufacturing, or similar industries is a plus
• Exposure to 3D printing or precision equipment environments is an advantage
• Strong problem-solving mindset with the ability to work independently and in team settings

Benefits

• Base Salary: $70,000- $85,000 per year depending on experience
• Company-sponsored benefits including medical, dental, vision, life, AD&D insurance, disability, and flexible spending account (FSA)
• Voluntary Critical Illness & Accidental Injury Insurance
• Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire)
• Paid vacation and holidays
• Bonus eligible position