Field Service Engineer

About the role

Uptime Crew develops engineers and technicians built for environments where precision, discipline, and reliability keep the world running. In this role, you’ll work on the advanced equipment used in semiconductor manufacturing - the technology that powers everything from smartphones and cloud computing to artificial intelligence.

Responsibilities

• Work in a cleanroom environment wearing PPE (cleanroom suit, gloves, etc)
• Perform on-site service and repair of semiconductor processing equipment
• Set up and operate equipment according to Standard Operating Procedures (SOPs)
• Work closely with engineers, technicians, and operations teams to quickly resolve equipment issues and minimize production downtime
• Perform all tasks in a safe and responsible manner, supporting all Environmental, Health, Safety & Security programs and requirements
• Troubleshoot equipment problems, maintain records and reports as required
• Respond to emergency service calls as required
• Instruct customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Demonstrate ability to follow instructions with strong attention to details

Requirements

• Pass a mechanical aptitude test
• Be legally authorized to work in the U.S., without employer sponsorship
• Live in or be willing to relocate to the location where this role is based
• Have reliable transportation
• Be willing to travel if required
• Be flexible to cover multiple shifts (AM/PM) as needed
• Be 18 years or older to apply

Qualifications

• Pre-existing mechanical skills and a passion for learning
• The ability to pick up different technical skills
• Problem solving & critical thinking skills
• Effective communication skills – written and verbal
• To work flexible shift schedules
• Excitement, eagerness, and ability to learn quickly
• Physical & Skill Requirements: Manual dexterity and ability to lift & carry objects up to 50 pounds is required. Bend, stoop, and stretch as required for placement and retrieval of devices, materials, or equipment. Must be comfortable wearing a cleanroom uniform (bunny suit) for entirety of shift (excluding breaks). Ability to stand for 12-hour shifts (excluding breaks). Basic computer and email skills required. Demonstrated ability to follow instructions. Strong attention to detail. May require bending, stooping, crawling, climbing. May require walking up to and more than 10,000 steps and walking up and down multiple flights of stairs per shift (12 hours).

Skills

• Manual dexterity and ability to lift & carry objects up to 50 pounds
• Bend, stoop, and stretch as required for placement and retrieval of devices, materials, or equipment
• Comfortable wearing a cleanroom uniform (bunny suit) for entirety of shift (excluding breaks)
• Stand for 12-hour shifts (excluding breaks)
• Basic computer and email skills
• Demonstrated ability to follow instructions
• Strong attention to detail
• May require bending, stooping, crawling, climbing
• May require walking up to and more than 10,000 steps and walking up and down multiple flights of stairs per shift (12 hours)

Benefits

• Paid Training
• Health Insurance including Vision and Dental
• Matching 401K
• Voluntary Life Insurance
• Relocation Reimbursement
• 11 paid days off a year (Federal holidays & Paid Time Off)
• Industry Certifications
• Amazing company culture