Field Service Engineer

Job Duties

• Exercise sound judgment and good decision-making within generally defined practices and policies in selecting methods/techniques for obtaining solutions.
• Serve as company liaison with customer on administrative and technical matters.
• Achieve and maintain a high level of performance, allowing Topcon to meet and exceed its financial goals and performance metrics.
• Collaborate with other FSE’s, Field Service Manager, Sales Representatives, and internal cross functional teams.
• Manage and control field inventory, tools, test equipment, technical documentation, and other assigned equipment.
• Prepare and submit applicable field service documentation in a complete, accurate and timely manner. This includes but is not limited to, field service reports, expense reports and service checklists.

Requirements

• Must have the ability to regularly lift 50+lbs.
• Must be able push and pull heavy material.
• Travel Percentage: 90%

Qualifications

• Minimum 1 year of relevant work experience.
• Previous experience as a field service professional or in a relevant capacity is preferred.
• CompTIA Network+ certification or networking background preferred.
• High school diploma or equivalent required.
• Associates or Bachelors preferred.

Skills & Abilities

• Demonstrated functional technical, problem-solving, and analytical skills required.
• Demonstrated interpersonal and communication skills with customers required.
• Possess ability to follow mentorship instructions and guidance required.
• Time management skills to effectively meet customer commitments required.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Tax saving spending accounts
• 401(k) plan with employer match
• Tuition reimbursement
• Other perks and benefits

Pay

• Base Pay: Expected Base Pay Range: $30.00 to $35.00 Hourly
• Car Allowance Eligible: $600 monthly

Company Information

Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you. At Topcon Healthcare, we don’t wait for the future. We invent it. Join us. Learn more about working with us at topconcareers.com

Application Instructions

To apply for this position, please visit topconcareers.com and submit your resume and cover letter.