Field Service Engineer

About the role

We have an opportunity for a highly motivated person whose work will reflect Instron’s commitment to customer satisfaction. Working from home, out of the East Granby, CT/Springfield, MA area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron’s products.

Responsibilities

• Travel to customer sites to perform verification, preventative maintenance, repair, and installation on a wide range of Instron’s products.
• Provide services using a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and the assurance of support from a well-established service operation.
• Have regional responsibility in the greater New Haven Area and occasional travel to other locations in the US may be required, with up to 30% overnight travel.

Qualifications

• A two or four-year technical degree from an accredited university or equivalent military/trade school training.
• Knowledge of electro–mechanical systems.
• The ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems.
• The ability to interpret blueprints and schematics, understand electrical, mechanical, and electronic systems, and be familiar with PC’s including operating systems and Windows applications.
• A high level of autonomy, superior organizational, time management, and customer service skills.
• Prior field service experience strongly preferred.
• Automation systems experience is a plus.
• Experience performing preventative or corrective maintenance on servo hydraulic systems preferred.
• Experience with materials testing preferred, but not required.
• Experience delivering hands on and classroom training on topics technical in nature preferred.
• The ability to pass security background checks to gain access to US Government and military facilities.

Benefits

Enjoy excellent on and off the job training, a competitive salary, and a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.

Additional Information

Take this opportunity to join a successful team where you can make an immediate impact. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Compensation

This position has a starting salary range of $34.00 - $37.00 per hour. Pay is determined by several factors, including a candidate’s experience, relevant skills, and qualifications.