Field Service Engineer

Job Content

• Plan, supervise, and execute installation, integration, and commissioning of equipment at customer sites
• Troubleshoot, diagnose, and resolve mechanical, hydraulic, pneumatic, electrical, and control system issues in the field
• Perform repair, preventive maintenance, upgrades, and replacements on complex industrial equipment
• Analyze customer equipment performance to ensure safe, reliable, and optimal operation
• Identify root causes of equipment failures and recommend corrective actions or system improvements
• Interpret and work from mechanical, hydraulic, pneumatic, and electrical schematics, blueprints, and P&IDs
• Ensure all installation and service activities comply with safety standards and PPE requirements
• Provide technical support and training to customers and internal teams on equipment operation and maintenance
• Maintain accurate service documentation, including service reports, call logs, weekly reports, and visit schedules
• Manage service activities within defined technical scope, timelines, and budgets
• Build and maintain strong customer relationships with a focus on customer satisfaction and service quality
• Collaborate with engineering and product teams on equipment design, testing, or field improvements as needed
• Travel (domestically and internationally) to customer and company facilities to support field service needs

Requirements

• Technical Degree, Engineering Degree or Equivalent Work Experience
• Solid mechanical, hydraulic, and pneumatic experience in repairing and maintaining equipment
• Experience in controls, VFD’s, MCC’s, PLC’s and HMI’s
• Ability to read and understand mechanical, hydraulic, pneumatic, and electrical schematics and P&IDs
• Proficiency in PC utilizing MS Word, MS Excel and MS PowerPoint