Field Service Engineer

Responsibilities

• Provide expert guidance to customers on improving sanitation and operational performance
• Support installation, calibration, and optimization of equipment and chemical systems
• Troubleshoot and maintain pumps, piping, and chemical feed systems to ensure reliability
• Build and maintain strong relationships with plant teams and key stakeholders
• Deliver onsite training to customers on food safety and sanitation best practices
• Identify opportunities for additional business and pass leads to the sales team
• Document service activity and maintain accurate reports using company tools
• Manage onsite inventory, tools, and company equipment
• Meet performance targets related to safety, service quality, and customer satisfaction
• Ensure all work is completed in compliance with safety policies and procedures

Requirements

• Bachelor’s degree in chemistry, engineering, or a related field
• At least 3 years of experience in food manufacturing, sanitation, or food safety
• Strong understanding of food safety principles, sanitation practices, and water treatment
• Experience working with or troubleshooting CIP systems and chemical processes
• Ability to communicate clearly and deliver training or presentations to customers
• Comfortable working independently in a fast-paced, field-based role
• Strong problem-solving, organization, and time management skills
• Familiarity with diagnostic tools, reporting systems, and basic computer applications
• Valid driver’s license and willingness to travel locally for customer support

Qualifications

Unlimited Paid Time Off

Skills

• Expertise in food safety and sanitation
• Knowledge of CIP systems and chemical processes
• Effective communication and presentation skills
• Independent work ability and comfort with travel
• Problem-solving and organizational skills

Benefits

Unlimited Paid Time Off

Pay

USD80000 - USD100000 per year

Schedule

Regular local travel required (company vehicle included)