Field Service Coordinator

Sunbelt Solomon delivers full-lifecycle power, energy, and automation solutions across the Americas. With 39+ locations and over 1,600 professionals, we serve nearly every industry—from design and engineering to operation, maintenance, modernization, and sustainable decommissioning. Our expertise includes remanufacturing electrical equipment (transformers, switchgear) and providing flexible temporary power rentals. Through brands like Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep field experience with advanced engineering to help customers optimize performance, extend asset life, and achieve sustainability goals.

About the role

The Field Service Coordinator supports electrical testing projects by ensuring smooth scheduling, accurate documentation, and strong communication between clients, technicians, and internal teams. This role maintains compliance with IEEE standards, safety regulations, and customer expectations while contributing to efficient project execution.

Responsibilities

• Schedule field service (FS) jobs in Salesforce (SFL), coordinating customer appointments, technician availability, equipment, and materials.
• Manage work orders—including purchase orders, drawings, estimate forms, and job site photos—using PowerDB, Salesforce, and Microsoft Office Suite.
• Maintain consistent, professional communication with clients regarding schedules, responsibilities, and project updates.
• Coordinate labor, transportation, and material deliveries to ensure technicians and equipment arrive on site as scheduled.
• Monitor project progress, update schedules, and provide status reports to the Project Manager and Operations Manager.
• Prepare technical reports and maintain detailed project logs to support accurate and timely reporting.
• Identify and implement process improvements to enhance project efficiency and effectiveness.

Requirements

• High school diploma or GED required; associate degree preferred.
• 3–5 years of experience in coordination or project management, ideally in electrical testing or a related industry.
• Strong organizational and multitasking skills, with the ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills, with professionalism across all levels of the organization.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook); familiarity with MS Project and Salesforce (SFL) is a plus.
• Basic understanding of electrical testing processes or willingness to learn NETA standards.
• Knowledge of safety regulations (NFPA 70E, OSHA) is an advantage.
• Strong work ethic, accuracy, and attention to detail.
• Ability to work independently, prioritize tasks, and collaborate effectively across project teams.
• Strong problem-solving skills; mathematical or technical experience is a plus.
• Must pass pre-employment drug screen, background check, and reference check.
• Eligible to work in the United States without employer-sponsored visa support.

Benefits

• Comprehensive benefits package for employees working 30+ hours per week after 90 days, including medical, dental, vision, FSA/HSA, 401k with company match, life insurance, and disability.
• Paid vacation, sick time, and holidays.

Core Values

• People: The core of our success.
• Safety: It’s in our DNA.
• Strategic: We forge our own future.
• Sustainability: Industry leaders in power distribution life cycle management.
• Performance: Delivering excellence at every opportunity.