Field Sales Operations Director

Sales Data Accuracy & Integrity

Own the accuracy of sales data within Salesforce (SFDC), ensuring pipeline, forecast, and account data are complete, clean, and reliable. Identify and resolve data inconsistencies, enforce data governance standards, and drive adoption of best practices across the sales team.

Forecasting & Pipeline Management

Own weekly, monthly, and quarterly forecasting processes for Americas and Federal Drive forecast accuracy and predictability, ensuring leadership has a clear and reliable view of the business. Analyze pipeline health, coverage, and risk to support informed decision-making.

Reporting & Analytics

Deliver accurate, timely reporting and dashboards that provide actionable insights to sales leadership. Build and maintain standardized reports and support ad hoc analysis with a strong focus on data credibility and consistency.

Sales Operations Execution

Execute core sales operations processes including quota tracking, territory alignment support, and operational cadence management. Support account and opportunity reviews with data-driven insights and clear reporting.

Process Discipline & Continuous Improvement

Improve and document sales processes to increase efficiency and reduce variability. Drive adherence to standardized workflows with a focus on scalability and operational rigor.

Qualifications

• 12+ years of experience in Sales Operations, Revenue Operations, or Sales Analytics in a B2B technology environment
• Deep, hands-on expertise in Salesforce (SFDC)—including pipeline management, reporting, and data governance
• Proven track record of delivering highly accurate forecasting, reporting, and sales metrics
• Advanced proficiency with Microsoft Office; expert-level Excel skills required, with the ability to build executive-level presentations
• Detail-oriented with a strong focus on data accuracy, consistency, and operational execution
• Experience supporting field sales teams in a fast-paced, execution-driven environment
• Demonstrated ability to operate as a hands-on individual contributor (not a strategic or partnership-focused role)