Field Reimbursement Specialist Senior Manager - West - Houston, TX

About the Role

The Tezspire Field Reimbursement Regional Senior Manager is responsible for leading a regional team of Field Reimbursement Managers and executing reimbursement strategy to support optimal access to Tezspire within the Respiratory therapeutic area. This leader builds and coaches a high-performing team, translates national and regional priorities into strong field execution, and creates a culture of accountability, collaboration, inclusion, and positive momentum.

Responsibilities

• Lead, coach, develop, and retain a high-performing team of Field Reimbursement Managers through clear expectations, regular coaching, field observations, meaningful feedback, performance management, and intentional development planning.
• Build and sustain a strong team culture grounded in accountability, collaboration, inclusion, trust, and positive momentum; recognize strong performance, address challenges constructively, and reinforce Amgen Values and expected leadership behaviors.
• Establish clear performance expectations and hold the team accountable for achieving defined field KPIs, service-level expectations, customer engagement measures, and business objectives.
• Meet established Sr. Manager field-time and coaching expectations and ensure appropriate field presence across the region to observe customer engagement, coach FRMs in real time, assess market dynamics, and remain connected to the customer access experience.
• Develop and execute regional strategies that translate national access priorities into actionable territory and account plans, using payer, account, market, competitive, channel, and performance insights to proactively identify access barriers and opportunities.
• Maintain strong expertise across both Specialty Pharmacy (pharmacy benefit) and Buy & Bill (medical benefit) reimbursement and ensure team capability to navigate the complexities of a dual-benefit product model.
• Lead compliant cross-functional collaboration with Sales, Key Account Management, Market Access, Medical, HUB, Operations, Training, and other appropriate partners to align on access priorities, resolve barriers, and improve the customer experience.
• Lead regional business reviews and performance discussions, establish clear actions, and ensure follow-through.
• Ensure team compliance with established business rules, policies, procedures, privacy requirements, and field reimbursement rules of engagement.
• Drive operational excellence through effective regional planning, resource prioritization, expense management, CRM adoption, timely documentation, escalation management, and consistent execution of established processes.
• Hire and onboard strong talent, build succession and development plans, and create an environment where team members are empowered to grow and deliver results.

Qualifications

Basic Qualifications:

• Doctorate degree and 2 years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support.
• Master’s degree and 4 years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support.
• Bachelor’s degree and 6 years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support.
• Associate’s degree and 10 years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support.
• High school diploma / GED and 12 years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support.

Preferred Qualifications:

• Bachelor's degree in business, healthcare, or a related field.
• Five years of experience as a manager/first-line leader or demonstrated people leadership experience.
• Three years of experience in field reimbursement, managed care, market access, or a related access role.
• Demonstrated expertise in both Specialty Pharmacy and Buy & Bill reimbursement.
• Strong understanding of commercial payer, Medicare, and Medicaid access and reimbursement dynamics.
• Proven strategic planning and analytical reasoning skills.
• Experience leading a field reimbursement team supporting specialty pharmaceutical or biologic products.
• Advanced knowledge of medical insurance terminology, CMS policies, and reimbursement regulations.
• Experience developing talent and building succession plans.

Skills

• Cross-functional leadership and collaboration.
• Presentation, facilitation, coaching, and communication skills.
• Organizational and project management skills.
• Experience with CRM and performance-management tools.
• Knowledge of Managed Care, Government and Federal payer sectors.

Location: Houston, Texas

Salary Range: $176,904.55 - $239,341.45 USD