Field Reimbursement Manager, Respiratory and Dermatology - New Brunswick, NJ

About the Job

The Field Reimbursement Manager (FRM) will serve as the field subject matter expert on patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business-related issues within the Dupixent Business Unit. The FRM is a critical front-line member of the Sanofi Patient Support Services organization and will collaborate across internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program), and program vendors to deliver an exceptional customer experience. They will help develop and execute the national strategy by building reimbursement confidence and understanding with customers and supporting patient pull-through efforts.

Responsibilities

• Serve as a subject matter expert on Dupixent MyWay support programs, access issue resolution, financial assistance, and alternative funding options provided by the Patient Support Program.
• Act as a point of contact for Patient Support Services (Dupixent MyWay) and communicate and collaborate cross-functionally to lead Dupixent pull-through efforts, assisting the ABM as appropriate.
• Support field education on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs, and financial assistance programs.
• Plan and implement geographic business plans to support appropriate access to Dupixent.
• Establish and maintain knowledge of the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent.
• Establish positive and productive working relationships with all key customer segments (internal and external).
• Partner with Alliance colleagues to create a culture of respect and customer focus.
• Develop working relationships with state societies, associations, and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay, and Dupixent.
• Conduct HCP office visits to facilitate pull-through efforts and problem-solve escalated issues as a HIPAA-compliant contact.
• Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent.

About You

• BA/BS degree required.
• Minimum 5+ years in the pharmaceutical/healthcare industry or other relevant experience.
• Previous experience in specialty biologics, pharmacy benefit reimbursement/access, specialty pharmacy, and/or Market Access is a plus.
• Ability to travel to meetings/trainings/programs as necessary; additional travel will be required within the assigned geography.
• Demonstrated success in cross-functional teamwork and working in a matrix and co-promote environment.
• Energetic and driven to succeed with strong interpersonal skills, including managing and resolving conflict and building strong working relationships.
• Ability to adapt to change and react constructively in a high-energy and fast-paced environment.
• Excellent strategic thinking, analytical, and communication skills required.
• Must achieve and maintain compliance with all applicable Sanofi policies and procedures, regulatory and legal requirements, and help monitor compliance during cross-functional team interactions.
• Valid driver’s license.

Travel Requirements

• 50% travel, depending on geography.
• Ability to travel to meetings/trainings/programs when necessary.
• Candidates must complete all fleet safety training and maintain an acceptable driving record regarding accidents and incidents.