Field Reimbursement Manager, Baltimore, MD / Washington D.C. (Field Based)

Job Summary

Take on a dynamic, field-facing role where you’ll guide providers through complex payer landscapes to ensure patient access to Omnipod® technology. As a trusted expert, you’ll blend strategy and execution—removing barriers, delivering education, and shaping access solutions—while growing your career with a leader in diabetes innovation.

Responsibilities

• Demonstrate Your Expertise
  - Build and demonstrate deep expertise in diabetes patient access dynamics, staying current on payer trends, coverage policies, competitive products, and reimbursement landscapes.
• Monitor and Anticipate Shifts
  - Continuously seek to uncover barriers in patient access and opportunities for process improvement. Use available data analytics resources to inform strategies and solutions.
• Lead and Support Key Initiatives
  - Partner with Market Access leadership to align holistic strategy, prioritize opportunities, and ensure coordinated execution across teams.
• Own Patient Access Solutions
  - Use a consultative, data insights-driven approach to proactively recommend tailored solutions to enhance patient access. Develop, refine, and simplify compelling patient access narratives and educational content.
• Train Field Teams
  - Deliver clear, concise training to field teams and provider offices on reimbursement processes, workflows, and best practices to strengthen their access capabilities.
• Collaborate for Impact
  - Collaborate with the field teams, coordinating on account targeting, customer engagement plans, and follow-up actions. Cultivate and strengthen relationships with HCPs, administrative staff, and other stakeholders.
• Solve Complex Problems
  - Partner with the field teams (Territory Managers, District Sales Managers, Clinical Services Managers, Payer Account Teams, Customer Care/Advocacy, ASPN and Inside Sales) to resolve patient access challenges. Work with internal cross-functional teams to continually improve processes and optimize patient pull-through strategies.

Required Skills and Competencies

• Deep understanding of reimbursement, payer processes, coding/billing
• Excellent communication skills, both oral and written
• Strong influencing and collaboration skills with the ability to build and nurture relationships
• Demonstrated skill in educating in a professional setting (both colleagues and providers)
• Team-oriented with proven ability to work in a collaborative setting
• Ability to solve complex problems and take appropriate action
• Ability to execute market access strategy

Education and Experience

• Minimum Requirements: Bachelor’s degree in business, economics, or health-related subject; 3+ years of experience in healthcare reimbursement or patient access; Valid driver’s license; Must reside within the geographic area of the assigned area; Requires regular business travel within a set geographic region; Overnight travel and amount of air travel varies by territory size; Ability to lift, carry and transport 30 lbs, literature
• Prioritized: Advanced degree (e.g., MBA, PharmD, MPH); Knowledge of insulin pumps and continuous glucose monitors; Prior FRM, reimbursement or patient access experience for diabetes