Field Product Advisor

About the role

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world through smart, sustainable water solutions.

We have an opportunity for a Field Product Advisor to join our Southern California team. You will serve as a key post-sale resource supporting our top pool professionals and driving field performance. This role delivers expert-level product and technical support in collaboration with Sales, Warranty, Regional Support Partners, and Training Leadership. It is responsible for managing technical relationships, supporting in-field education efforts, and ensuring consistent application of product knowledge and installation best practices. This position reports to the Regional Technical Supervisor and plays a pivotal role in strengthening customer confidence, accelerating adoption, and reinforcing quality through trusted field presence.

Responsibilities

• Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance.
• Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards.
• Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams.
• Build and manage relationships with third-party service partners, reinforcing product performance and adhering to Pentair standards.
• Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education.
• Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates.

Requirements

• 5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting.
• Strong interpersonal and communication skills, with the ability to simplify complex technical concepts.
• Demonstrated ability to manage and collaborate with third-party service providers.
• Travel required up to 50% depending on region and event activity.

Preferred Qualifications

• Background in pool equipment, HVAC, plumbing, electrical, or similar trades.
• Bachelor’s degree.

Pay

For this full-time position, the anticipated annualized base pay range will be from $78,100 to $145,000 per year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may also be eligible for an annual incentive bonus and other forms of compensation.

Benefits

• Health benefits.
• Generous 401(k) plan.
• Employee stock purchase program.
• Disability, life, critical illness, and accident insurance.
• Parental and caregiver leave.
• Tuition reimbursement.
• Paid time off and wellness programs to encourage a healthy work/life balance.