Field Operations Support Assistant

Job Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and/or certificates
• Prepares and processes Veteran’s paperwork
• Prepares and processes marker monument placement paperwork
• Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Affords assistance with the preparation of obituaries
• Affords assistance to Location Management, Sales, Family Service Counselors, and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Covers a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet, and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner, and physicians

Minimum Requirements

• Education: High School or equivalent
• Experience: 1 - 2 years of experience in an office clerical or customer service capacity required
• Experience: Experience working in a customer-focused and fast-paced professional environment required
• Knowledge, Skills & Abilities: Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience; MS Office Suite experience preferred; Basic mathematics skills required; Good verbal and written communication skills; Strong organizational skills and detail oriented; High level of compassion and integrity; Ability to maintain confidentiality

Compensation

• Salary: $16.50/hr. – $20.63/hr.
• Benefits: Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

Postal Code

Postal Code: 92626-2201

Category (Portal Searching)

Category (Portal Searching): Administration and Clerical

Job Location

Job Location: US-CA - Costa Mesa