Field Operations Support Assistant
Service Corporation International · Miami, FL · 2 days ago
ManagementFull-time
Job Responsibilities
- Prepares death certificates, prayer cards and related documents
- Completes required permits and/or certificates
- Prepares and processes Veteran’s paperwork
- Prepares and processes marker monument placement paperwork
- Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules
- Prepares and distributes daily schedules, reports, and documents
- Receives and processes payments and contracts
- Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
- Orders office supplies
- Oversees the processing of installation orders to grounds and maintenance departments
- Processes accounts payable transactions
- Affords assistance with the preparation of obituaries
- Affords assistance to Location Management, Sales, Family Service Counselors, and payroll as needed
- Affords backup to Receptionist
- Greets family members and friends
- Communicates client family’s needs promptly and accurately to the appropriate staff member
- Congveys a sense of concern and empathy with client family members at all times
- Responds to customer inquiries via telephone, internet, and in person
- Maintains professional and cooperative relationships with county clerk, medical examiner, and physicians
Minimum Requirements
- Education: High School or equivalent
- Experience: 1 - 2 years of experience in an office clerical or customer service capacity required
- Experience: Experience working in a customer-focused and fast-paced professional environment required
- Knowledge, Skills & Abilities: Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience; MS Office Suite experience preferred; Basic mathematics skills required; Good verbal and written communication skills; Strong organizational skills and detail oriented; High level of compassion and integrity; Ability to maintain confidentiality
Postal Code
Postal Code: 33186
Category (Portal Searching)
Category (Portal Searching): Administration and Clerical
Job Location
Job Location: US-FL - Miami