Field Operations Support Assistant

Service Corporation International · Tumwater, WA · 2 days ago

Management$18–$20/hrFull-time

Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Affords assistance with the preparation of obituaries
Affords assistance to Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Congveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person

Education: High School or equivalent
Experience: 1 - 2 years of experience in an office clerical or customer service capacity required
Experience: Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities: Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

$18.00-$20.00/hr

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