Field Operations Network Supervisor - Broken Arrow, OK

About the role

Love Your Mondays again! Join the Future of Connectivity with Metronet! As a Field Operations Network Supervisor you will be responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.

Responsibilities

• Oversee the selection, hiring, and career development of all field technicians
• Help establish and maintain a standard for equipping technicians with tools and test sets
• Manage the company tools and test set inventory and quickly address ‘loss’ issues
• Help develop a supporting training and skills development curriculum for both new hires and existing employees and maintain its currency
• Manage workplace safety and provide safety training to employees as required
• Manage both the productivity and quality of work down to the individual employee level
• Develop and maintain a district out-of-hours call out schedule
• Provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites
• Assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout
• Support the monitoring and maintenance of all hub site electronics and peripheral systems
• Assist with troubleshooting equipment failures and service affecting problems
• Rapidly respond to any security or equipment alarms
• Support Outside Plant with repair and maintenance activities
• Work with OSP manager to develop OSP preventative maintenance routines to minimize potential outages
• Provide assistance as needed with OSP repair and restoration activities
• Ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activities
• Keep up-to-date with FCC and other regulatory requirements and standards
• Manage vehicle inventory, tools, test set utilization
• Perform all other duties as deemed necessary

Requirements

• High school diploma, GED or similar
• 3-5 years splicing experience
• 1-2 years supervisor or leadership experience
• Prior hands-on experience with the installation and maintenance of customer inside wire
• Experience working with Microsoft Word, Excel, or other Microsoft products
• Must be legally authorized to work in the U.S.

Benefits

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.