Field Operations Manager

About Us

Full Care is a Visterra Landscape Group platform partner ranking among North America's top 30 landscape service providers. Collectively, Visterra partner companies bring more than 200 years of expert landscape maintenance, enhancement, construction, sweeping, portering and critical winter services with a reputation for excellence in client service. Incumbent partner leaders guide day-to-day operations with teams that value and prioritize safety, employee wellbeing and dynamic career pathways. Visterra is a back-to-back winner of Lawn & Landscape's coveted Best Places to Work in Landscaping and has earned consecutive safety awards from the National Association of Landscape Professionals.

Visterra partner companies include: Riverside Services and Herzog Landscaping in the Northeast; Oberson's, GroundsPRO, Full Care, Cru Cutters and H&M across the nation's Midwest; and Dyna-Mist in the southern United States. For more information, visit www.vlgllc.com.

About the Role

The Field Operations Manager is responsible for overseeing and coordinating all aspects of landscape maintenance and installation projects. This role involves managing a team of landscape professionals, ensuring high-quality service delivery, and maintaining client satisfaction. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for creating beautiful outdoor spaces.

Responsibilities

• Lead and manage landscape maintenance teams to ensure efficient operations and high-quality results.
• Develop and implement landscape maintenance plans that meet client specifications and enhance property aesthetics.
• Coordinate scheduling of projects, ensuring timely completion and adherence to deadlines.
• Monitor project progress and quality, providing guidance and support to team members as needed.
• Maintain inventory of supplies and equipment, ordering materials as necessary to support operations.
• Conduct regular site inspections to assess the condition of landscapes and identify areas for improvement.
• Foster strong relationships with clients through effective communication and responsiveness to their needs.
• Train and mentor staff on best practices in landscaping techniques, safety protocols, and customer service.
• Implement and oversee quality control measures to maintain high standards across all projects.

Requirements

• High school diploma or GED equivalent required.
• Proven leadership skills with the ability to motivate, manage, and develop teams.
• Comprehensive knowledge of landscape maintenance practices and safety protocols.
• Strong collaboration and communication skills for effective coordination with crew members and account managers.
• High attention to detail and a commitment to delivering quality in every aspect of the role.
• Ability to obtain Landscape Technician certification within six months of employment.
• Strong problem-solving and decision-making skills.
• Ability to adapt to changing conditions and manage multiple priorities simultaneously.
• Minimum of 3 years in landscape management or a related field, with at least 2 years in a supervisory role.

Preferred Qualifications

• Prior experience managing field operations in landscaping or a related industry.
• Familiarity with industry software tools (e.g., Greenius Software Training).

Benefits

Full Care offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. The position also offers an excellent compensation package and a comprehensive suite of benefits.