Field Operations Manager

Supertech toolkit and vehicle applies.

Support troubleshooting of backhaul, transmission methodology

Support RMA process tracking and documentation for MMBS equipment

Report to Regional Project Manager with daily status of activities

Scheduling and assignment of daily tasks and site work to Field Technicians

Work directly with customer and partners to finalize designs, ensure proper implementation of overall network architecture, and meet deployment objectives within operational constraints

Interface with Product Design, Program Management, RF, Transport, and TAC Engineers to create a protocol for equipment installation and commissioning at RAN network locations

Customer Liaison for Network Operations, including Samsung integration into customer processes and design procedures as well as handoff between organizations

Represent Market or Region in periodic status meetings relative to overall project, including daily, weekly, and monthly progress by site, market or region

Regular communication to management of short and long-term plans as well as obstacles to achieving project milestones

Support subcontractors in the growth of the knowledge base for project fulfillment through field training efforts with the objective of expanding engineering expertise

Review internal documentation for accuracy and provide updates/corrections as appropriate

Execute RMA process, including field troubleshooting, replacement, and administrative completion. The process may require interfacing with customer, subcontractors and multiple groups within Samsung organization

Identify and report systematic design issues with all customer-deployed equipment for improvement or problem resolution through established channels

Provide direction to field engineers (internal and external) to meet overall project objectives. Goal is to ensure all field engineers are on track to meet project milestones and to redirect as necessary

Bachelors Degree

6 to 10 Years of Field or Network Engineering Experience, in Wireless Network Design, & Implementation, including CDMA, EVDO, OFDM, IP, Router/Switching, Core Network Element Installation & Commissioning, Base Station Installation, & Commissioning, RF Design, Optimization

3G and 4G Network Design, and Implementation desired

Knowledge of CDMA/EVDO and LTE/Volte technologies

Must have a strong work ethic and integrity and work extremely well leading a diverse team

Aptitude for creativity and innovation

Expert working knowledge of Base Station Vendor equipment (Samsung, Alcatel Lucent, Ericsson)

Proficient in MS Office package

Flexible during times of change

Strong trouble-shooting skills and problem resolution skills

Strong written communications skills

Strong interpersonal communication skills

Proven ability to prioritize tasks in a fast paced environment

Proven ability to manage, train, and guide others

Join Our Veteran-Friendly Team

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.