Field Operations Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Flip Energy" then "The Role" then "What You'll Do" then "What You'll Bring" then "Nice to Have" then "What Flip Energy Offers". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we must only include sections when posting has real specific content. We need to map content to these headings. We have: - About Flip Energy: description of company. Could be "About the role"? Actually "About the role" is a heading for role description. But we have "The Role" which is similar. So we can use

About the role

and put the description of the role (the paragraph after "The Role"). - Responsibilities: "What You'll Do" list. - Requirements / Qualifications: "What You'll Bring" list (experience). Could be Requirements. - Skills: maybe "Nice to Have" could be Skills? But we should only include if real content. Nice to Have is a list of nice-to-have qualifications. Could be under Skills or Qualifications. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We have Benefits: "What Flip Energy Offers" includes compensation, equity, health insurance, PTO, remote-first, occasional meetups. That's benefits. We have Pay: compensation range $95k-125k/year. Could be separate Pay section. We have Schedule: not mentioned. No schedule info. So we should not include Schedule. We have Qualifications: maybe combine Requirements and Qualifications? But we can have both if content distinct. We have "What You'll Bring" (required experience). That's qualifications. "Nice to Have" could be Skills. Thus sections: - About the role (h3) with description from "The Role" paragraph. - Responsibilities (h3) with ul of duties from "What You'll Do". - Qualifications (h3) with ul of required experience from "What You'll Bring". - Skills (h3) with ul of nice-to-have from "Nice to Have". - Benefits (h3) with ul of benefits from "What Flip Energy Offers" (including compensation? but compensation maybe separate Pay). We could put compensation in Pay section. - Pay (h3) with p stating "$95k-125k/year". We must not repeat job title as heading. Not include Job ID etc. We must preserve all substantive information. Ensure we don't lose any details. Let's extract details. About Flip Energy paragraph: "Flip Energy is a residential battery virtual power plant (VPP) company operating as an independent distributed power provider (IDPP). We deploy residential battery systems through third-party ownership (TPO) agreements and a network of installer partners, sign long-term capacity contracts with utilities, and dispatch the fleet through our proprietary gateway platform. We're small, moving fast, and building the operational backbone for a business that scales installer-by-installer and market-by-market." The Role paragraph: "We're looking for someone to own the customer the moment they sign up — deciding whether they're actually a good fit for a Flip system, then taking them all the way through installation to a live, dispatch-ready system — and to build the installer network and operational systems that make that repeatable at scale. Flip designs and procures for our own systems — we standardize on our own hardware, buy batteries in bulk directly from OEMs, and hand off only the physical installation to our network of partner installers. This role owns everything on our side of that line: design, sourcing, qualification, permitting, scheduling, and the partners who put it all in the ground. This is a hands-on, high-ownership role: part project manager, part customer advocate, part engineer, part buyer, part partnerships lead, part process builder. You'll be the person who's directly in charge of getting a new customer live, and the person who builds the muscle so that stays true as we grow." What You'll Do bullet points (list). Let's capture each line: - Own the customer from signup to live — from the moment someone signs up, you're accountable for getting them to a live, dispatch-ready system, and for everything that happens in between. - Own customer qualification — decide whether a home and homeowner are actually a good fit for a Flip system at all. - Own engineering design — turn our standardized system design into a site-specific plan for each install, making sure it holds up to code, permitting, and interconnection requirements. - Own procurement — manage bulk battery purchasing directly from our OEM partners, negotiate pricing and terms, and keep supply flowing so installers always have hardware when they need it. - Project-manage the install end to end — keep every install moving, catch problems before they become delays, and make the process smooth and predictable. - Own permitting and interconnection — you drive these to completion, working utility and jurisdiction processes so installs aren't stuck waiting on paperwork. - Own scheduling, hardware support, and O&M for your customers — not just fielding their questions, but actually running these so nothing falls through the cracks. - Build and manage the installer network — recruit new installer partners, negotiate contracts, and own the ongoing relationship so partners are set up to perform. - Own installer training — make sure every partner installer knows how to install, configure, and support our hardware and program to spec. - Build the processes and automations behind all of the above — you're not just running the playbook, you're writing it, and looking for ways to take manual work off your own plate as volume grows. What You'll Bring (required experience): - Experience in residential solar or battery storage — you've done installs yourself as well as project-managed them and know where things typically go wrong. - Direct experience with permitting and utility interconnection processes. - Experience with residential solar or battery system design — comfortable adapting a standardized design to a specific site and defending it through plan check. - Experience with hardware or component procurement — negotiating with manufacturers, managing supply and lead times, comfortable owning a purchasing relationship. - Experience managing or negotiating with subcontractor or installer networks — you're comfortable being the one who signs partners up and holds them accountable. - Strong project management instincts and the organizational rigor to run many installs in parallel without dropping details. - Comfort being customer-facing — clear, calm communication under the kind of pressure that shows up when someone's home system isn't going as planned. - A builder's mindset — you'd rather design the process and automate the repeat work than run the same manual steps forever. - Comfort with ambiguity and a fast-moving, early-stage environment where your scope will expand as the company grows. - Willing and able to travel regularly — this isn't a desk job. You'll be on-site at customer homes and with installer partners often, not just managing things over email. Nice to Have: - Electrician license. - Experience standing up or scaling an operations function from scratch. - Existing relationships with residential solar or battery installers. - Experience with virtual power plant / demand response programs. - Preference for candidates located in Maine or New England. What Flip Energy Offers: - The chance to build a core operating function at an early-stage company from the ground up. - Direct ownership over a part of the business that's core to how fast we can grow. - A small, high-context team where your work has visible, immediate impact. - Compensation: $95k-125k/year. - Equity: 0.1-0.25%. - Health, dental, and vision insurance (U.S.). - Flexible PTO and remote-first work environment. - Occasional in-person team meetups (we cover travel). We need to separate Pay and Benefits. Pay: compensation range. Benefits: equity, insurance, PTO, remote-first, meetups, chance to build, ownership, impact? Those are more like benefits but also could be under Benefits. The instruction: include a section ONLY when posting has real specific content. So we can have Benefits section with bullet list of non-compensation benefits: equity, health insurance, flexible PTO, remote-first, occasional meetups, chance to build core function, direct ownership, small high-context team impact. But some of those are more like "What Flip Energy Offers" includes intangible benefits. We'll include them. Pay section: just compensation. We must not include placeholder text like "commensurate with experience". Not present. Now produce HTML fragment:

About the role

... (the role paragraph)

Responsibilities

• ... each duty

Qualifications

• ... each required experience

Skills

• ... each nice-to-have

Pay

$95k-125k/year

Benefits

• Equity: 0.1-0.25%
• Health, dental, and vision insurance (U.S.)
• Flexible PTO and remote-first work environment
• Occasional in-person team meetups (travel covered)
• The chance to build a core operating function at an early-stage company from the ground up
• Direct ownership over a part of the business that's core to how fast we can grow
• A small, high-context team where your work has visible, immediate impact

We should ensure we didn't miss any details: The "About Flip Energy" description maybe could be part of About the role? But we already have About the role heading for role description. The company description could be placed under About the role? Actually "About the role" is for role description; "About Flip Energy" is company overview. Could we include a separate section like "About the company"? Not in allowed headings. The allowed headings list does not include "About the company". So we must fold that into something else. Perhaps we can include it under About the role as a preamble? But the instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, not exclusive? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings; we can also use other headings? It says use

for section headings (e.g. ...). Likely they expect only those headings. So we need to fit company description somewhere. Could be part of About the role? But About the role is for role description; we could include company description as a paragraph before responsibilities? Might be okay. Alternatively, we could treat "About Flip Energy" as "About the role"? Not ideal but maybe acceptable. However we already used About the role for role description. Could we combine both company and role description under About the role? That would be lengthy but still okay. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." It doesn't forbid adding extra headings beyond the list, but they gave examples. Safer to stick to those headings. We can put company description as a

before the About the role heading? But then we would have a heading-less paragraph at start, which is okay? The instruction: "Output ONLY the HTML fragment — no /, no markdown code fences." It didn't say we must start with a heading. So we can have a

for company overview, then

About the role

for role description. That seems fine