Field Operations Coordinator - Fresno, CA

About the role

We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. The ideal candidate will reside in or near Fresno, Bakersfield, or Sacramento, CA, and will operate Monday through Friday, 8 AM to 5 PM PST.

Responsibilities

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Requirements

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.

Qualities

• Detail-oriented: Ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.
• Organized: Coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.
• Customer-focused: Serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.

Nice-to-Haves

• Previous customer service experience.

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Pay

Compensation range: $26.00 - $29.00 per hour (depending on experience, skill set, qualifications, and other relevant factors).