Field Operations Associate

About the role

The Field Operations Associate is responsible for delivering exceptional photobooth experiences across events and long-term venue locations. This hands-on role supports booth installations, event execution, technical troubleshooting, service visits, and guest engagement while ensuring our equipment remains operational, brand-aligned, and event-ready.

Responsibilities

- Event setup, operation, and breakdown of photobooth activations - Long-term venue booth installations and service visits - Equipment transportation, configuration, and maintenance - Real-time technical troubleshooting and issue resolution - Guest experience and on-site customer support - Post-event reporting and operational feedback - Maintaining equipment readiness and inventory accuracy - Representing the Majestic brand in the field

Qualifications

- Education: High school diploma or equivalent required - Experience: Experience in events, hospitality, customer service, technical support, field operations, or related environments preferred - Skills: Strong troubleshooting and problem-solving abilities, excellent communication and interpersonal skills, ability to work independently and manage priorities effectively, strong organizational and time management skills, ability to lift and transport equipment safely

Benefits

- Medical, Dental & Vision Insurance - 401k Plan - Short & Long Term Disability - Paid Parental Leave - PTO + Holidays - Professional Development Opportunities - Unlimited Photobooth Photo Sessions (of course!)